How It Works
Shopping on MakhiMarket is easy, safe, and convenient. Here's your complete guide to getting started.
For Customers: How to Shop
Follow these simple steps to start shopping from trusted local vendors and get your products delivered to your door.
Create Your Account
Sign up for free in less than 2 minutes to unlock the full MakhiMarket experience.
- Click "Sign Up" in the top navigation
- Enter your name, email, and create a password
- Verify your email address
- Complete your profile with delivery address
Browse & Search Products
Explore thousands of products from verified vendors across multiple categories.
- Use the search bar to find specific items
- Browse categories: Snacks, Drinks, Groceries, Candy, Airtime
- Filter by price, vendor, rating, and location
- Compare products from multiple vendors
View Product Details
Get all the information you need to make an informed purchase decision.
- See detailed product descriptions and images
- Check vendor information and ratings
- Read customer reviews and feedback
- View shipping options and delivery timeframes
Add to Cart & Checkout
Add items to your cart and complete your purchase securely in just a few clicks.
- Click "Add to Cart" on products you want
- Review your cart and adjust quantities
- Proceed to checkout when ready
- Enter delivery details and select shipping method
Make Secure Payment
Choose from multiple secure payment methods to complete your order.
- Credit/Debit Card (Visa, Mastercard, Amex)
- Instant EFT or Bank Transfer
- PayFast or PayPal
- Cash on Delivery (selected vendors)
Receive Your Order
Get your products delivered to your doorstep.
- Receive order confirmation via email and SMS
- Check order status in your account
- Receive your delivery at your specified address
- Rate and review your purchase after delivery
For Vendors: How to Sell
Join our marketplace and reach thousands of customers across Pretoria. Here's how to get started selling on MakhiMarket.
Apply to Sell
Complete our vendor application form with your business details, tax information, and banking details for payouts.
Get Verified
Our team reviews your application, verifies your business documents, and conducts necessary background checks (1-3 business days).
Set Up Your Store
Create your vendor profile, upload your logo, set your policies, and customize your storefront to reflect your brand.
List Your Products
Add your products with high-quality images, detailed descriptions, accurate pricing, and inventory quantities.
Receive Orders
Get instant notifications when customers place orders. View order details, customer information, and delivery requirements.
Fulfill & Ship
Pack orders carefully, arrange delivery or courier pickup, update tracking information, and ensure timely delivery to customers.
Get Paid
Receive automatic payouts to your bank account on a regular schedule (weekly or bi-weekly) after order completion.
Grow Your Business
Access analytics, track sales performance, respond to reviews, and use promotional tools to expand your customer base.
Platform Features
MakhiMarket provides powerful features to make buying and selling effortless and enjoyable.
Secure Transactions
All payments are processed through PCI-DSS compliant payment gateways with 256-bit SSL encryption. Your financial information is never stored on our servers.
Customer Support
Our dedicated support team is available via email, phone, and WhatsApp to assist with any questions or issues you may encounter.
Review System
Read verified customer reviews before purchasing and share your own experience to help other shoppers make informed decisions.
Mobile Responsive
Shop on any device – desktop, tablet, or mobile. Our platform is fully responsive and optimized for seamless mobile shopping.
Verified Vendors
All vendors go through our verification process to ensure legitimacy and quality standards. Shop with confidence from trusted local sellers.
Local Delivery
Supporting Pretoria and surrounding areas with local delivery options. Get your orders delivered to your doorstep quickly and efficiently.
Ready to Get Started?
Join MakhiMarket today and experience the best online marketplace in Pretoria!